HEALTH AND SAFETY INFORMATION

At ERM, the health and safety of our guests and staff is our top priority. We are committed to maintaining a safe, clean, and enjoyable environment for everyone.

To help ensure the wellbeing of all visitors, please note the following important health and safety guidelines:

Do Not Attend If Unwell: If you are experiencing symptoms of illness (e.g., fever, cough, sore throat, or other flu-like symptoms), we kindly ask that you stay home.  You can reschedule your booking online up to 24 hours prior. If you need to reschedule with less than 24 hours’ notice, please reach out to us via email (note there may be an additional fee for last-minute changes).

Hygiene Practices: All rooms and common areas are regularly cleaned and sanitised. Hand sanitiser is available at the entrance and throughout all rooms. Feel free to make use of it upon arrival and during your visit as needed.

Our goal is to offer a safe and welcoming escape room experience. If you have any questions or special requirements, please don’t hesitate to contact us prior to your visit.