HEALTH AND SAFETY INFORMATION
To ensure the safety of all customers and staff, ERM is complying with current COVID regulations as per the State Government mandate. All customers are required to be fully vaccinated and be able to show proof of vaccination on entry.
Regrettably, we will not be able to provide refunds for those who cannot provide a vaccination certificate or proof of medical exemption on arrival (as of 29th October 2021, medical exemption must be in the form of a formal certificate from the Australian Immunisation Register (AIR).
All our staff are fully vaccinated and we are working under a registered COVID-safe plan, but please take note of the following:
· Face masks are currently compulsory, for everyone aged 12 and older.
· Hand sanitiser must be used on entry (and is available within all rooms).
· All visitors and staff are required to sign in using the Service Victoria QR check-in app and our QR electronic waiver on arrival.
· Customers must not attend if they have any Covid19 symptoms.
If you are unwell, the most important thing to do is stay home and stay safe – just contact us as soon as you can before your booking, and we will reschedule to a day and time that suits you, or issue you with a voucher.
Our aim is to create an enjoyable COVID-safe escape room experience for all our guests. If you need more information or have any questions, please email us or check the Vic DoH WebsiteTo ensure the safety of all customers and staff, ERM is c