Important information for ERM customers

Well done Melbourne! We are now taking bookings from November 25th - our new online experience ISOLATION will be running concurrently.

Please see our Facebook page for updates regarding the original Flemington escape room over the coming weeks, or email us at escaperoommelbourne@outlook.com

EXPLORE - EXPERIMENT - ESCAPE

HEALTH AND SAFETY INFORMATION

We have implemented a number of changes at ERM to make sure we can reopen safely, in compliance with the current Victorian Department of Health COVID-19 plans and restrictions. It is crucial that we are all active participants in these new health and safety standards, so please read below:

Extra time is being allocated so that rooms can be sanitised before and after every booking (using disinfectant wipes to wipe down all commonly touched surfaces and equipment, and spraying with disinfectant to kill airborne germs) .

The waiting room, other common areas, and staff workspaces will also be cleaned and sanitised regularly throughout the day.

Hand sanitiser will be provided on entry and freely available in rooms and waiting areas – along with masks, this will be a requirement for all customers and staff.

Staff will follow additional hygiene and safety procedures, and we have made sure that they are able to maintain a safe social distance while working.

Team size will be temporarily limited to a maximum of four people per room, to comply with current social distancing guidelines. Start times will also be staggered, to minimise overlap between teams in the waiting area.

If someone in your group becomes unwell, the most important thing to do is stay home and stay safe – just contact us as soon as you can before your booking, and we will reschedule to a day and time that suits you, or issue you with a voucher.

Kellar’s Magic Emporium is currently undergoing renovations and will remain closed until further notice. This means we will only be operating two rooms at any one time in our South Melbourne Location, which will help further minimise contact between teams and staff.

The same health and safety measures will also apply for our Flemington room – which will be reopening soon after a long hiatus!

A MESSAGE FROM THE TEAM

While pioneers of what has become today’s Escape Room industry in Australia, we remain a small independent business that has only succeeded through the amazing support of our patrons in the escape room community. This is our work, but it is also our passion, and the team at ERM cannot wait to reopen once it is safe to do so. If you are itching to do something, anything different, this may just be the thing you need to shake the iso blues and get the brain ticking! The ERM team is missing you. 🙂

CONTACT US

If you still have further questions, please feel free to reach out to our friendly team!

Phone:

Address:

12-18 Yarra St, South Melbourne

For inquiries regarding our Oakleigh rooms (Amnesia, Burlesque and Clockworks) please contact EscapeXperience directly.